Observing The User Experience

Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they ll be able to use what you ve created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they re Web, software or mobile based. In addition, it s written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account.