Filled with proven negotiation techniques from the renowned police negotiator, this guide to negotiating under any circumstances shares hard-hitting stories of hostage negotiations and discusses the lessons these experiences teach about making deals. 15,000 first printing.
Negotiate and Win: Proven Strategies from the NYPD's Top Hostage Negotiator
Dominick J. Misino
McGraw-Hill
2004
224 páginas
7h 28m
ISBN-13: 9780071428033
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