TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments -

Douglas Conant, Mette Norgaard

Jossey-Bass

2011

208 páginas

6h 56m

ISBN-13: 9781118004357

TouchPoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy—one magical moment at a time.