Balanced Scorecard Strategy for Dummies -

Chuck Hannabarger, Rick Buchman and Peter Economy

John Wiley & Sons

2007

380 páginas

12h 40m

ISBN-13: 9780470133972

Packed with helpful checklists and figures, this hands-on guide shows you how to pay attention to more than just your bottom line, revealing how to balance goals you set for your customer needs, company growth and education, finances, and productivity.