Handbook of Usability Testing - How to Plan, Design, and Conduct Effective Tests

    Jeffrey Rubin, Dana Chisnell, Jared Spool

    Wiley
    2008
    384 páginas
    12h 48m
    ISBN-13: 9780470185483

    Whether it s software, a cell phone, or a refrigerator, your customer wants no, expects your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You ll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product s usability, and more.

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