Cara Byrne has moved on. It's not that she's been hiding her deep dark past - it's just that no one has ever asked. She is now placed in her dream job as hospitality manager in a wonderful old-world hotel, The Moritz and all she wants is a quiet life. Once bitten twice shy, she's promised herself that romance is out. But promises are made to be broken. Sandra is the head receptionist at the hotel, once a fun part-time job, now a full time highly pressured necessity. As the recession bites hard, her marriage to local man Neil crumbles before her eyes and her second round of IVF fails, it looks like Sandra may be left with nothing at all. But life has a way of turning corners and maybe what she's always wanted has been in front of her very eyes all the time - but is it all too late now? Working under the same roof the women's personal lives don't cross until one evening Jonathan, the manager, calls a meeting and makes a shocking announcement. Ciara and Sandra confide in each other and become firm friends. But has too much damage been done and is it too late to achieve their heart's desire?