Articulating Design Decisions - Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience

Tom Greever

O'Reilly

2015

278 páginas

9h 16m

ISBN-10: B015X0WFCW

Talking to people about your designs might seem like a basic skill, but it can be difficult to do efficiently and well. And, in many cases, how you communicate about your work with stakeholders, clients, and other non-designers is more critical than the designs themselves--simply because the most articulate person usually wins.

This practical guide focuses on principles, tactics, and actionable methods for presenting your designs. Whether you design UX, websites, or products, you'll learn how to win over anyone who has influence over the project--with the goal of creating the best experience for the end user.

- Walk through the process of preparing for and presenting your designs
- Understand stakeholder perspectives, and learn how to empathize with them
- Cultivate both implicit and explicit listening skills
- Learn tactics and formulas for expressing the most effective response to feedback
- Discover why the way you follow through is just as crucial as the meeting itself
- Educate your stakeholders by sharing the chapter from this book on how to work with designers

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5 (Perfeito)

Completo e com ótimos recursos

O livro é um guia bastante didático de como articular decisões com stakeholders, ou pessoas de "alto nível hierárquico", sobre os projetos e processos de Design. Com dicas práticas, o autor traz estratégias de preparo desde períodos muito antes de uma reunião até momentos depois, isso dá uma visão bem clara do processo que vários designers enfrentam no seu dia a dia, fazendo com que possamos estar mais preparados para situações diferentes, não só enxergando esses stakeholders como pessoas mas também como embasarmos nossas decisões de forma a sabermos justificar cada uma delas posteriormente.