Whether shoppers, charitable donors, or election voters, today's customers are harnessing digital tools to connect to, communicate with, and contribute to businesses. This book shows business owners and company leaders how to think strategically about customer networks and harness their power to create new opportunities for any organization.
The Network Is Your Customer
David L. Rogers
2012
312 páginas
10h 24m
ISBN-13: 9780300188295
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