The Complete A+ Guide to PC Repair

Cheryl Schmidt's The Complete A+ Guide to PC Repair presents the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking through simple, step-by-step instruction based on CompTIA A+® 2009 Edition objectives. With a focused emphasis on security and customer service skills, this comprehensive book on computer repair introduces the most important tools students need to become professional, customer-friendly technicians using today's technology