The Complete Idiot's Guide to Coping With Difficult People

Arlene Uhl

Penguin

2007

336 páginas

11h 12m

ISBN-13: 9781440696947

Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult peopl, from strangers and co-workers to friends and family, by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. ?Jargon-free, practical advice and strategies, for home and at work ?Unique approach based on behavioral patterns, not simply personality types ?Includes tactics on diffusing tense encounters in any situation ?Features tips for 'cutting the cord' when personal relationships become too difficult