This tremendously smart and useful book on negotiations offers a specific step-by-step program for diagnosing the situation, building coalitions, managing internal decision-making when representing your organization in external negotiations, shaping the structure, using persuasion, managing conflict, organizing the deal cycle, dealing with multilevel negotiations, maintaining strategic alliances, and preventing disputes from escalating and poisoning deals.
BREAKTHROUGH BUSINESS NEGOTIATION - A TOOLBOX FOR MANAGERS
MICHAEL WATKINS
JOHN WILEY PROFESSIONAL
2002
320 páginas
10h 40m
ISBN-13: 9780787960124
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