Author Daniel Coleman says that what distinguishes great leaders from merely good ones isn't IQ or technical skills, but emotional intelligence. These skills are 1)Self-Awareness - knowing one's strengths, weaknesses, drives, values, and impact on others, 2)Self-Regulation - controlling or redirecting disruptive impulses and moods, 3)Motivation relishing achievement for its own sake, 4)Empathy - understanding other people's emotional makeup, and 5)Social Skill - building rapport with others to move them in desired directions.