He points out that one of the really tough things is figuring out what questions to ask, Musk said. Once you figure out the question, then the answer is relatively easy. I came to the conclusion that really we should aspire to increase the scope and scale of human consciousness in order to better understand what questions to ask. The teenage Musk then arrived at his ultralogical mission statement. The only thing that makes sense to do is strive for greater collective enlightenment, he said.
The Hitchhikers Guide to the Galaxy, by Douglas Adams. He points out that one of the really tough things is figuring out what questions to ask, Musk said. Once you figure out the question, then the answer is relatively easy. I came to the conclusion that really we should aspire to increase the scope and scale of human consciousness in order to better understand what questions to ask. The teenage Musk then arrived at his ultralogical mission statement. The only thing that makes sense to do is strive for greater collective enlightenment, he said.
Musk also began to hone his trademark style of entering an ultracomplex business and not letting the fact that he knew very little about the industrys nuances bother him in the slightest. He had an inkling that the bankers were doing finance all wrong and that he could run the business better than everyone else. Musks ego and confidence had started heading toward the levels that would inspire some and leave others thinking of him as pompous and unscrupulous.
He would often say, The longer you wait to fire someone the longer it has been since you should have fired them, Spikes said.
Before another attempt could be made, SpaceX discovered on a Saturday night that the rockets power distribution systems had started malfunctioning and would need new capacitors. On Sunday morning, the rocket was lowered and split into its two stages so that a technician could slide in and remove the electrical boards. Someone found an electronics supplier that was open on Sunday in Minnesota, and off a SpaceX employee flew to get some fresh capacitors. By Monday he was in California and testing the parts at SpaceXs headquarters to make sure they passed various heat and vibration checks, then on a plane again back to the islands. In under eighty hours, the electronics had been returned in working order and installed in the rocket. The dash to the United States and back showed that SpaceXs thirty-person team had real pluck in the face of adversity and inspired everyone on the island. A traditional three-hundred-person-strong aerospace launch crew would never have tried to fix a rocket like that on the fly. But the energy, smarts, and resourcefulness of the SpaceX team still could not overcome their inexperience or the difficult conditions.
Had anyone from Detroit stopped by Tesla Motors at this point, they would have ended up in hysterics. The sum total of the companys automotive expertise was that a couple of the guys at Tesla really liked cars and another one had created a series of science fair projects based on technology that the automotive industry considered ridiculous. Whats more, the founding team had no intention of turning to Detroit for advice on how to build a car company. No, Tesla would do what every other Silicon Valley start-up had done before it, which was hire a bunch of young, hungry engineers and figure things out as they went along. Never mind that the Bay Area had no real history of this model ever having worked for something like a car and that building a complex, physical object had little in common with writing a software application. What Tesla did have, ahead of anyone else, was the realization that 18650 lithium ion batteries had gotten really good and were going to keep getting better. Hopefully that coupled with some effort and smarts would be enough.
Theres a break and traction testing track in northern Sweden near the Arctic Circle where cars get tuned on large plains of ice. It would be standard to run the car for three days or so, get the data, and return to company headquarters for many weeks of meetings about how to adjust the car. The whole process of tuning a car can take the entire winter. Tesla, by contrast, sent its engineers along with the Roadsters being tested and had them analyze the data on the spot. When something needed to be tweaked, the engineers would rewrite some code and send the car back on the ice. BMW would need to have a confab between three or four companies that would all blame each other for the problem, Tarpenning said. We just fixed it ourselves.
Every time Tesla interacted with Detroit it received a reminder of how the once-great city had been separated from its own can-do culture.
Wed have these meetings and take bets on who was going to get bloodied and bruised. If you told him that you made a particular choice because it was the standard way things had always been done, hed kick you out of a meeting fast. Hed say, I never want to hear that phrase again. What we have to do is fucking hard and half-assing things wont be tolerated.
Theres no such thing as a well-adjusted public figure. If they were well adjusted they wouldnt try to be a public figure.
There is a fundamental problem with regulators. If a regulator agrees to change a rule and something bad happens, they could easily lose their career. Whereas if they change a rule and something good happens, they dont even get a reward. So, its very asymmetric. Its then very easy to understand why regulators resist changing the rules. Its because theres a big punishment on one side and no reward on the other. How would any rational person behave in such a scenario?
Thanks to military and government contracts from agencies like NASA, the aerospace industry has historically had massive budgets to work with and tried to make the biggest, most reliable machines it could. The business has been tuned to strive for maximum performance, so that the aerospace contractors can say they met their requirements. That strategy makes sense if youre trying to send up a $1 billion military satellite for the U.S. government and simply cannot afford for the payload to blow up. But on the whole, this approach stifles the pursuit of other endeavors. It leads to bloat and excess and a crippling of the commercial space industry.
There would be no Tesla to talk about today were it not for Musks money, marketing savvy, chicanery, engineering smarts, and indomitable spirit. Tesla was, in effect, willed into existence by Musk and reflects his personality as much as Intel, Microsoft, and Apple reflect the personalities of their founders.
Teslas engineers prototyped the hybrid vehicle and ran all sorts of cost and performance metrics. In the end, they found the hybrid to be too much of a compromise. It would be expensive, and the performance would not be as good as the all-electric car, said J. B. Straubel. And we would have needed to build a team to compete with the core competency of every car company in the world. We would have been betting against all the things we believe in, like the power electronics and batteries improving. We decided to put all the effort into going where we think the endpoint is and to never look back. After coming to this conclusion, Straubel and others inside Tesla started to let go of their anger toward Fisker. They figured he would end up delivering a kluge of a car and get what was coming to him.
One of the things Elon pushed hard with everyone was to do as much as possible in-house, Lloyd said. Tesla would make up for its lack of R&D money by hiring smart people who could outwork and outthink the third parties relied on by the rest of the automakers.
One of the things Elon pushed hard with everyone was to do as much as possible in-house, Lloyd said. Tesla would make up for its lack of R&D money by hiring smart people who could outwork and outthink the third parties relied on by the rest of the automakers. The mantra was that one great engineer will replace three medium ones, Lloyd said.
The suits were gone, and so were the veteran automotive hands dulled by years working in the industry. In their stead, von Holzhausen found energetic geeks who didnt realize that what they wanted to do was borderline impossible. Musks presence added to the energy and gave von Holzhausen confidence that Tesla actually could outflank much, much larger competitors. Elons mind was always way beyond the present moment, he said. You could see that he was a step or three ahead of everyone else and one hundred percent committed to what we were doing.
It was clear to me that the people that had been working on this were novices. Musk realized the same thing and tried to articulate what he wanted. Even though the words were not precise, they were good enough to give von Holzhausen a feel for Musks vision and the confidence that he could deliver on it. I said, Were going to start over. Were going to work together and make this awesome.
Musks word choice thereobvious decisiongoes a long way toward explaining how he operates. Yes, the car needed to be light, and, yes, aluminum would be an option for making that happen. But at the time, car manufacturers in North America had almost no experience producing aluminum body panels. Aluminum tends to tear when worked by large presses. It also develops lines that look like stretch marks on skin and make it difficult to lay down smooth coats of paint. In Europe, you had some Jaguars and one Audi that were made of aluminum, but it was less than five percent of the market, Musk said. In North America, there was nothing. Its only recently that the Ford F-150 has arrived as mostly aluminum. Before that, we were the only one. Inside of Tesla, attempts were repeatedly made to talk Musk out of the aluminum body, but he would not budge, seeing it as the only rational choice. It would be up to the Tesla team to figure out how to make the aluminum manufacturing happen. We knew it could be done, Musk said. It was a question of how hard it would be and how long it would take us to sort it out.
Just about all of the major design choices with the Model S came with similar challenges. When we first talked about the touch-screen, the guys came back and said, Theres nothing like that in the automotive supply chain, Musk said. I said, I know. Thats because its never been put in a fucking car before.
The technology that Teslas engineers displayed proved good enough to attract the attention of the big boys. Not long after the show, Daimler voiced some interest in seeing what an electric Mercedes A Class car might look and feel like. Daimler executives said they would visit Tesla in about a month to discuss this proposition in detail, and the Tesla engineers decided to blow them away by producing two prototype vehicles before the visit. When the Daimler executives saw what Tesla had done, they ordered four thousand of Teslas battery packs for a fleet of test vehicles in Germany. The Tesla team pulled off the same kind of feats for Toyota and won its business, too.
The same engineering rules as those at SpaceX applied. You did what Musk asked or were prepared to burrow down into the properties of materials to explain why something could not be done. He always said, Take it down to the physics, Javidan said.
The idea of Musk as a design expert has long struck me as bizarre. Hes a physicist at heart and an engineer by demeanor. So much of who Musk is says that he should fall into that Silicon Valley stereotype of the schlubby nerd who would only know good design if he read about it in a textbook. The truth is that there might be some of that going on with Musk, and hes turned it into an advantage. Hes very visual and can store things that others have deemed to look good away in his brain for recall at any time. This process has helped Musk develop a good eye, which hes combined with his own sensibilities, while also refining his ability to put what he wants into words. The result is a confident, assertive perspective that does resonate with the tastes of consumers. Like Steve Jobs before him, Musk is able to think up things that consumers did not even know they wantedthe door handles, the giant touch-screenand to envision a shared point of view for all of Teslas products and services.
Elon holds Tesla up as a product company, von Holzhausen said. Hes passionate that you have to get the product right. I have to deliver for him and make sure its beautiful and attractive.
Musk, though, approaches everything from a Platonic perspective. As he sees it, all of the design and technology choices should be directed toward the goal of making a car as close to perfect as possible. To the extent that rival automakers havent, thats what Musk is judging. Its almost a binary experience for him. Either youre trying to make something spectacular with no compromises or youre not. And if youre not, Musk considers you a failure. This position can look unreasonable or foolish to outsiders, but the philosophy works for Musk and constantly pushes him and those around him to their limits.
It is frequently forgotten in hindsight that people thought this was the shittiest business opportunity on the planet. The venture capitalists were all running for the hills. What separated Tesla from the competition was the willingness to charge after its vision without compromise, a complete commitment to execute to Musks standards.
if youre a talented mechanical engineer who likes building cars, then youre going to Tesla because its probably the only company in the U.S. where you can do interesting new things. Both companies were designed with this vision of motivating a critical mass of talented people to work on inspiring things.
He sees man as self-limiting and in peril and wants to fix the situation. The people who suggest bad ideas during meetings or make mistakes at work are getting in the way of all of this and slowing Musk down. He does not dislike them as people. Its more that he feels pained by their mistakes, which have consigned man to peril that much longer. The perceived lack of emotion is a symptom of Musk sometimes feeling like hes the only one who really grasps the urgency of his mission. Hes less sensitive and less tolerant than other people because the stakes are so high.
Smil presents numerous examples of the ways in which the manufacturing industry generates major innovations and creates a massive ecosystem of jobs and technical smarts around them. For example, when some three decades ago the United States stopped making virtually all commodity consumer electronic devices and displays, it also lost its capacity to develop and mass-produce advanced flat screens and batteries, two classes of products that are quintessential for portable computers and cell phones and whose large-scale imports keep adding to the US trade deficit,
Ive learned that your intuition about things you dont know that much about isnt very good, Page said. The way Elon talks about this is that you always need to start with the first principles of a problem. What are the physics of it? How much time will it take? How much will it cost? How much cheaper can I make it? Theres this level of engineering and physics that you need to make judgments about whats possible and interesting. Elon is unusual in that he knows that, and he also knows business and organization and leadership and governmental issues.
I dont think were doing a good job as a society deciding what things are really important to do, Page said. I think like were just not educating people in this kind of general way. You should have a pretty broad engineering and scientific background. You should have some leadership training and a bit of MBA training or knowledge of how to run things, organize stuff, and raise money. I dont think most people are doing that, and its a big problem. Engineers are usually trained in a very fixed area. When youre able to think about all of these disciplines together, you kind of think differently and can dream of much crazier things and how they might work. I think thats really an important thing for the world. Thats how we make progress.