Four Seasons - The Story of a Business Philosophy

Isadore Sharp

Portfolio

2012

320 páginas

10h 40m

ISBN-10: 1591845645

This memoir by the founder of the Four Seasons Hotels and Resorts is the story of his life and work. The son of immigrants, Sharp grew up working for his father in construction, an experience that allowed him to absorb many business insights and values. In 1961, he built his first Four Seasons hotel with a four-pillar business model of quality, service, culture, and brand. With absolute commitment to developing and rewarding excellent employees, the author quotes an old Japanese proverb, “If they work for you, you work for them.” In 2006, the Four Seasons was privatized for $3.83 billion, with Sharp continuing to hold 5 percent as chairman and CEO. By the end of 2008, Four Seasons had 85 hotels in 36 countries and plans to double that number in 10 years. A compelling story of an entrepreneur and his success that also serves as important advertising for the company. --Mary Whaley --This text refers to an out of print or unavailable edition of this title.