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/https://static-sp.skoob.com.br/img/v2/base/sem-capa-g.gif "The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs (English Edition)")
Edição: 0
Editora: Jossey-Bass
ISBN: 9781118039397
Ano: 2011
Páginas: 336
Editora: Jossey-Bass
ISBN: 9781118039397
Ano: 2011
Páginas: 336
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